© 2016 Tourism Grading Council of South Africa. All rights reserved.
Ever wondered how a little star can go a long way? This should put it into perspective for you. Being a TGCSA Graded Establishment wins your consumer’s confidence, instantly. It is that unspoken advantage you have over all ungraded establishments from the starting block of every race. You will also have the invaluable benefit of being profiled in all TGCSA Marketing campaigns that include above-the-line (traditional) advertising like TV, Radio, Print and Outdoor as well as below-the-line advertising such as Promotions, Online and Public Relations.
Stars are made to shine! So as a Graded Establishment, you are free to use the TGCSA logo or your well-deserved star/s in all your marketing material like print ads, business cards, websites, brochures, letterheads etc. You will also enjoy a free listing on our website, which puts you in touch with a brand new audience of eager and potential clients. And as a Graded Establishment, you have exclusive rights to advertise in our official TGCSA accommodation guide that’s distributed by South African Tourism via its call centre and worldwide offices, offering you widespread international coverage.
You will also be endorsed by South African Tourism and have the chance of being listed on their website at www.southafrica.net.
The certificate and plaque that you will receive after your Star Grading has been approved is an instantly recognisable sign or worldwide symbol if you prefer, of excellent quality for everyone to see.
With us, a competitive advantage is yours at the onset because all Government Officials are, by law, only allowed to use TGCSA Graded establishments whilst travelling. And these folk are known to clock up loads of travel miles.
We at the TGCSA extensively advertise Star Grading to consumers, tour operators and travel agents, which will keep Star Graded Establishments like yours top of mind.
When you become a Graded Establishment you will be awarded unique Log In details to access our website. This gives you full access to the details of all assessments your institute undergoes. While on our site, you’ll also be able to upload pictures, hyperlinks and write-ups of your establishment that will further promote your status through your very own listing page.
Our TGCSA Customer Feedback Management System (CFM), gives you all the customer feedback you need to maintain and possibly improve your Star Grading. To give their feedback, your customers can contact the TGCSA Feedback agent on feedback@tourismgrading.co.za, or contact us through our website, www.tourismgrading.co.za. In doing so, your Star Grading sets a constant and valuable quality control tool in place.
As a TGCSA Graded Establishment, you can be sure that we will always be in touch with you. Not in a stalking kind of way. But in a brief yet valuable way that keeps you up to date on important updates, the latest travel news and views and smarter ways for you to maintain or improve your Star Grading status – simply because everyone deserves a chance to become even better at what they do.